These general terms apply to quotations, proforma invoices and orders of Rochus Exim Private Limited ("Rochus Exim"), India, for import, export and sourcing, unless a different written agreement is signed by both parties.
They do not apply to services offered by Rochus Global Ltd (UK representation and market-entry support). Those services, including any fees or commission, are agreed separately in writing before work begins. Any quotation, appointment or transaction will name the contracting company.
1. Quotations
Quotations are valid for 48 hours only, because of commodity market fluctuations and currency volatility.
2. Payment
Standard payment terms are 30% advance against the Proforma Invoice and 70% against a scanned Bill of Lading (BL), or by Irrevocable Confirmed Letter of Credit (LC) at sight.
3. Quality claims
Quality disputes must be raised, supported by a certified SGS or Intertek report, within 7 business days of cargo arrival at the discharge port.
4. Delays and force majeure
Rochus Exim is not liable for demurrage costs caused by vessel delays, port strikes or force majeure events.
5. Custom branding
Custom branding on packaging requires a minimum order quantity (MOQ) of 2 Full Container Loads (FCL).
6. Product documents
Quality certificates and test reports are issued by the respective manufacturers and are supplied as applicable to the product and destination country. Specifications are agreed with the buyer in writing before dispatch.
7. Jurisdiction
All disputes, including any arbitration, are subject to Bengaluru jurisdiction only.
8. Contact
For questions about these terms, email admin@rochusexim.in or use the contact form.